Get in touch
Found a bug, have an idea, or need a hand? Email me and include your iPhone model, iOS version and what you were doing. I usually reply within two working days.
cian@cgaskin.comCommon questions
Flight details didn't fill in
Enter the flight number (for example TP1351) and the departure date as shown on your booking, then tap Fill In Flight Details. Lookups need an internet connection and work for flights from about a year ago to a year ahead. If a flight isn't found, check the number and date, or enter the details yourself.
Weather isn't showing
Weather appears for trips whose destination was picked from the map search, and needs an internet connection. Days more than 10 days away show last year's weather for that date until the forecast is available. Weather data comes from Apple Weather.
How do I share a trip with my travel companions?
Open the trip, tap Share, then Share with iCloud, and invite people by Messages, Mail or a link. Everyone you invite sees and edits the same trip, including bookings, plans, packing, expenses, receipts and the cost split. Everyone needs an Apple Account signed in to iCloud. To manage who it's shared with, or to stop sharing, tap Share, then Manage Sharing.
A shared trip isn't updating
Check that everyone is signed in to iCloud and connected to the internet. Changes usually appear within a minute.
What's “Send a Copy”?
It sends the trip as a file that opens in Swell as a separate copy. Changes aren't shared after that. It's handy for someone who just needs the plans.
I left a shared trip, or sharing was stopped. What happens to my copy?
It stays on your iPhone as your own trip, and changes are no longer shared.
How do I export my expenses?
Open the trip's Daily Spend and tap Export Expenses. You get a CSV plus every receipt, ready to attach to an email. Choose Personal or Work at the top first to export only those expenses.
Receipt scanning doesn't appear
Scanning needs a device with a camera, and camera access for Swell (Settings → Privacy & Security → Camera). You can always choose a photo or PDF instead.
Where is my data stored?
On your iPhone. Trips you share are also kept in your own iCloud account and seen only by the people you invite. I have no servers that hold your trips and never see them. See the privacy policy for details.
How do I delete my data?
Swipe left on a trip to delete it, or go to Settings → Delete All Trips (the gear on the Trips tab). Deleting a trip you shared removes it for everyone. Deleting the app removes everything stored on your iPhone.
Do I need an account or subscription?
No. Swell is a one-time purchase with no account, no subscription and no ads.